UK resources for mental health crisis support
UK resources for mental health crisis support
Hello and thanks for being here. This post is for anyone looking for mental health crisis support. As a counsellor and therapist, I often receive messages and calls from people who are in distress, who are reaching out in the midst of a crisis or because they feel completely overwhelmed by the weight of what they’re carrying. First of all, if this is you, please know that you are not alone. It takes immense courage to reach out for help when you’re struggling. That in itself is a powerful first step.
Like many counsellors who work one-to-one, I’m not equipped to offer emergency counselling, emergency therapy or to offer support outside of scheduled sessions. I know how hard it can be to hear that when you’re in pain and just want someone to listen. While I may not be able to respond in the moment, there are dedicated services available, day and night, with trained people who are ready to listen and to walk alongside you through your hardest moments.
If you’re struggling with your mental health or finding it difficult to cope, you don’t have to go through this alone. Reaching out for support is a sign of strength, not weakness and there are people who want to be there for you. Today I’m sharing a list of supportive agencies you can contact right now for help, care, and understanding.
If your life is at risk right now
If you’re thinking of ending your life or have harmed yourself, please reach out for emergency help immediately.
Call 999 right away to request an ambulance.
If possible, go directly to your nearest A&E department.
If you’re unable to do this on your own, ask someone you trust to help you.
If you’re the friend or family member of someone in crisis you can also call 111 for advice and support if you’re not sure whether to call 999. The 111 team will ask questions to assess the person you’re calling about and they can also book emergency appointments with NHS medical teams if needed.
A mental health crisis is an emergency. You’re not a burden and you are absolutely entitled to support.
Organisations that can provide immediate mental health support in a crisis
1. Samaritans
Samaritans offer 24/7 support for anyone struggling to cope. Their services included a phone line and responses by text and email. You can talk to them about anything that's troubling you, no matter how big or small.
Phone: 116 123 (free, available 24/7)
Email: jo@samaritans.org
Website: Samaritans
2. Mind
Mind offers support and advice to help anyone experiencing a mental health problem. They provide information on various mental health issues and where to get help.
Phone: 0300 123 3393
Text: 86463
Website: Mind
3. Shout
Shout is a free, confidential, 24/7 text messaging support service for anyone in crisis.
Text: SHOUT to 85258
Website: Shout
4. SANE
SANE provides emotional support and information to anyone affected by mental illness, including families, friends, and carers.
Phone: 0300 304 7000 (4:30pm to 10:30pm every day)
Website: SANE
5. Papyrus
Papyrus focuses on preventing suicide among young people (under 35). They offer confidential support and advice to young people and anyone concerned about a young person.
Phone: 0800 068 4141
Text: 07860 039967
Website: Papyrus
6. Global resources for domestic violence and abuse
Mystic Mag shared this full list of resources (which I haven’t verified, so please be discerning) which you can check out.
Steps to take during a mental health crisis
Reach out: Contact one of the support services listed above. Speaking to someone who understands can help to lighten the load you’re carrying. You can contact these services as much as you need to, to access ongoing support while you’re struggling.
Stay connected: If possible, ask someone you trust to stay with you. Isolation can worsen a crisis.
Try some practical tools to support yourself: Mind has a crisis toolkit here. There’s also a lot of useful information to help you understand what you might be experiencing.
In the longer term you may wish to make an appointment with your GP or a mental health professional to discuss long-term support and treatment options. I’ve also share some suggestions for things to think about if you’re looking for a private counsellor or therapist here. My practice is currently full but you’re welcome to join my waiting list if my approach resonates with you.
You might also want to explore the following posts on my blog, with tools and resources to support your mental health and wellbeing:
How can I improve my mental health? A therapist’s guide
Navigating the polyvagal ladder for nervous system stability
The 3 rs as a tool for exploring mental health struggles
Go gently…
A mental health crisis can be incredibly daunting, but you don't have to face it alone. The UK offers numerous resources and services dedicated to providing immediate support. Reach out, stay connected, and remember that seeking help is a sign of strength, not weakness. If you need urgent help, don't hesitate to contact the agencies listed above. Your mental health matters, and support is just a call or text away.
